Refund Policy — FangBook
Last updated: October 3, 2026
Because FangBook products are digital downloads that cannot be returned, all sales are final. Please read the product description carefully before purchasing — every listing states the page count and exactly what is inside.
Exceptions
A refund or replacement will be issued if:
– You were charged but never received download access
– You accidentally purchased the same product twice (the duplicate charge will be refunded)
– The file you received is corrupted or unreadable and we cannot provide a working copy
How to request
Email [email protected] within 30 days of purchase with your order number and a description of the problem. Valid requests are typically resolved within 5 business days.
Chargebacks
If you file a chargeback with your bank instead of contacting us first, your download access may be revoked while the dispute is resolved. We would much rather fix the problem directly — just reach out.